Your laboratory value guide directly online

Find out about common laboratory values, learn more about the standard values and the possible causes of deviations. You can also clarify open questions quickly and easily via video call with a doctor.

Eine Collage aus drei Smartphone-Bildschirmen zeigt die Benutzeroberfläche der TeleClinic Telemedizin-App mit Informationen zu Arztgespräch, Rezeptoptionen und weiteren Funktionen.
8 Years of experience:
Over 4.0 million successful treatments
8 Years of experience:
Over 4.0 million successful treatments
Excellent:
6.500+ attending physicians and doctors

GDPR-certified:
Data protection certified by TÜV Saarland

Tested:
Stiftung Warentest
test winner (07/2022)

Tested:
Stiftung Warentest test winner (07/2022)

It's that simple

1

Select your preferred date

Please answer a few questions about your symptoms in advance.

2

Speak to a doctor directly online

A doctor will advise you in detail via video call and, at their discretion, issue you with a prescription and sick note.

3

Redeem prescription

Patients can redeem prescribed prescriptions at the pharmacy of their choice.
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Hand holding smartphone with TeleClinic app, showing treatment options and common health concerns.

Frequently asked questions

For those with statutory health insurance, the costs for the online doctor’s visit are covered by your health insurance company. If you are covered by statutory health insurance and choose to pay for treatment yourself, the costs for the treatment, prescription and medication will not be covered by your health insurance company and are also non-refundable. You will only receive private documents (prescription and sick note). Those with private insurance will receive an invoice as usual, which they can submit to their insurance company.
After providing telemedical treatment, doctors can issue electronic prescriptions (including health insurance prescriptions, private prescriptions, referral prescriptions) and certificates of incapacity for work via TeleClinic in accordance with the applicable legal requirements and regulatory framework. These are legally valid and recognised by employers and pharmacies. Please note that a certificate of incapacity for work can only be issued for a maximum of 3 days.
Once the doctor has issued the electronic prescription for you, you can redeem it directly using the app. To do this, simply show the redemption code from the app at a local pharmacy or have the medication conveniently delivered to your home by a mail-order pharmacy. In addition, a growing number of pharmacies also offer delivery by courier service. Your prescription is of course also available via the gematik e-prescription app or the electronic health card (eGK).
On average, you can speak to a doctor within one hour. This may vary slightly depending on workload and time of day.
First, send us your request via the online form or in the app. You will be notified when the online consultation begins and can join the conversation via the app. The connection with the doctor will be established as soon as they have also joined the online consultation. During the consultation, the doctor will take as much time as necessary to address your concerns until all important questions have been clarified and will then issue all important documents to you in the app.

Laboratory values guide

Common laboratory values explained simply and clearly.

Your health in good hands

Pioneers in
telemedicine

Stiftung Warentest
Test winner (07/2022)

In an unannounced test, medical experts and other experts, such as data protection experts, rated TeleClinic as the best telemedicine platform.

Your information is
in safe hands

Pioneers in
telemedicine

TÜV tested

Your data in
safe hands

Ready for your treatment?

Just a few clicks to see a doctor online.

Top marks for treating
doctors:

5

All doctors who treat patients via TeleClinic are registered and licensed in Germany.

About 8 Years of experience in telemedicine

Patients love TeleClinic

The reviews shown have been checked for authenticity by TeleClinic prior to publication and come exclusively from people who have used the TeleClinic platform for treatment. The reviews were obtained as part of a user survey and were selected based on their relevance at the time of evaluation.

Author Celina von der Linden. Smiling woman from the TeleClinic team.
By medical editor:
Fabian Bohn

This TeleClinic guide has been written by our medical editors in accordance with the highest scientific standards. The articles are intended to provide you with initial information on various topics and cannot replace a medical diagnosis. Experienced doctors will be happy to provide you with further advice in an online consultation.

Table of contents

Frequent treatments

Request a doctor’s appointment, prescription, and sick note in just a few clicks via the app. Issuance is at the doctor’s discretion via video consultation.

Welcome at TeleClinic

Consultation with a doctor, prescription (including health insurance prescription, private prescription, referral prescription) and sick note in minutes via app.

Are you a doctor?
To login

Frequent treatments

Request a doctor’s appointment, prescription, and sick note in just a few clicks via the app. Issuance is at the doctor’s discretion via video consultation.

Welcome at TeleClinic

Consultation with a doctor, prescription (including health insurance prescription, private prescription, referral prescription) and sick note in minutes via app.

Are you a doctor?
To login

Do you live in Bavaria?