With digital doctor's appointments, TeleClinic allows you to focus on recovering in your own bed when you are ill, rather than having to sit in a waiting room.
It is particularly convenient that the sick note is available directly in the app. It is also a relief that the prescription can be sent to a pharmacy of your choice.
It's quick and easy to speak to a doctor. For any future reasons for using telemedicine, I will definitely use TeleClinic again. Thank you!
I particularly liked the fact that it took less than two hours and I had my prescription, including app download, registration, login and doctor contact. Thank you very much!
Great. Super easy, no fuss. It saves a lot of time and hassle around doctor's appointments. I'll be using it more often now.
You don't have to leave your bed when you're already feeling unwell, and you don't infect anyone on the way to the doctor or in the waiting room. I think that's great!
Availability during off-peak hours – quick accessibility within a few minutes
Answer a few questions about your symptoms in advance.
Online
Dr. Schmidt-Sibeth General practionist
Speak to your doctor directly online
A doctor will advise you in detail via video call and issue you with a prescription sick note at the doctor’s discretion.
Redeem recipe
Patients can fill their prescriptions at the pharmacy of their choice.
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Over 4.0 million successful treatments
6.500+ treating doctors in Germany
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Frequently asked questions
Will the costs be covered by my health insurance or other insurance?
For those with statutory health insurance, the costs for the online doctor’s visit are covered by your health insurance. Privately insured persons will receive an invoice as usual, which they can submit to their insurance company.
What do I need to bear in mind with electronic prescriptions or sick notes?
After providing telemedical treatment, doctors can issue electronic prescriptions (including health insurance prescriptions, private prescriptions, referral prescriptions) and sick certificates for work via TeleClinic in accordance with the applicable legal requirements and regulatory framework. These are legally valid and recognised by employers and pharmacies. Please note that a sick certificate can only be issued for a maximum of 3 days.
How long can I be on sick leave with corona?
The length of sick leave for corona depends on the severity of the symptoms and the recovery process. For mild cases, 5 to 7 days are often sufficient, while more severe cases may require a longer period of incapacity for work. Doctors decide on the duration on an individual basis and issue an extension if necessary. Via TeleClinic you will receive a certificate of incapacity for work for up to 3 days at the doctor’s discretion.
How long do I have to wait?
On average, you can speak to a doctor within one hour. This may vary slightly depending on how busy we are and the time of day.
How does the digital doctor's appointment work?
First, send us your request via the online form or in the app. You will be notified when the online consultation begins and can join the conversation via the app. The connection with the doctor will be established as soon as they have also joined the online consultation. During the consultation, the doctor will take as much time as necessary to address your concerns until all important questions have been clarified and will then issue all important documents to you in the app.
Your treatment will begin shortly
Sports cardiologist
General practionist
Emergency doctor
Your treatment will begin shortly
Get to know the doctors treating you
All doctors treating patients via TeleClinic are based in Germany and are committed to providing the highest quality of care. They are always available to assist you with general and specific medical enquiries.
With digital doctor's appointments, TeleClinic allows you to focus on recovering in your own bed when you are ill, rather than having to sit in a waiting room.
Hanna
☆☆☆☆☆
April 17, 2023
It is particularly convenient that the sick note is available directly in the app. It is also a relief that the prescription can be sent to a pharmacy of your choice.
Anja
☆☆☆☆☆
April 15, 2023
Great. Super easy, no fuss. It saves a lot of time and hassle around doctor's appointments. I'll be using it more often now.
Stefanie
☆☆☆☆☆
April 15, 2023
It's quick and easy to speak to a doctor. For any future reasons for using telemedicine, I will definitely use TeleClinic again. Thank you!
Branko
☆☆☆☆☆
April 18, 2023
I particularly liked the fact that it took less than two hours and I had my prescription, including app download, registration, login and doctor contact. Thank you very much!
Hendrik
☆☆☆☆☆
April 16, 2023
You don't have to leave your bed when you're already feeling unwell, and you don't infect anyone on the way to the doctor or in the waiting room. I think that's great!
Torsten
☆☆☆☆☆
April 14, 2023
Availability during off-peak hours – quick accessibility within a few minutes
The reviews shown have been checked for authenticity by TeleClinic prior to publication and come exclusively from people who have used the TeleClinic platform for treatment. The reviews were obtained as part of a user survey and were selected based on their relevance at the time of evaluation.
Coronavirus guide
Abstract
The new coronavirus (SARS-CoV-2) triggers a respiratory disease.
The virus is transmitted via droplet and smear infection.
The TeleClinic will provide you with a certificate of incapacity for work for up to three days at your doctor’s discretion
Thorough hand hygiene is important to avoid infection.
If you notice any signs, you should definitely contact your doctor and discuss the next steps.
What is the coronavirus?
The coronavirus is a family of viruses that includes SARS-CoV-2, the causative agent of COVID-19. Coronaviruses can infect both animals and humans and cause illnesses with symptoms ranging from the common cold to severe respiratory diseases. SARS-CoV-2 has spread worldwide since the end of 2019 and triggered a pandemic.
Transmission
The virus is transmitted via droplet infection and smear infection . It is important to know that the symptoms vary greatly from person to person, so a person with mild, unspecific symptoms can still be infected with the coronavirus and infect other people.
The incubation period is currently estimated at two to seven days (usually 5-6 days), with a maximum of 14 days.
It is also possible to be infected with the coronavirus without developing symptoms. These asymptomatic cases carry the virus but can still transmit it to others. For this reason, testing and quarantine are important in certain situations to prevent the spread of the virus.
In rare cases, severe pneumonia occurs, which can even lead to fatal lung failure.
Corona sick leave by telephone
The sick note by telephone is an option if you have been infected with corona. TeleClinic offers a modern, fast and legally secure way to obtain a certificate of incapacity for work. There is no need to visit a doctor in person beforehand. Through direct contact with a doctor via video, the symptoms are professionally assessed.
Legal certainty: TeleClinic sick notes are fully recognized under German legislation.
Convenience: No waiting times in the practice or on the hotline – everything is done digitally from home.
Speed: The sick note is issued immediately after the appointment via app.
Quality: Professional assessment by licensed physicians – no mere symptom query.
TeleClinic enables efficient and reliable care that not only increases patient comfort, but also considerably simplifies the sick note process.
How can you protect yourself?
Although there are no longer any legal requirements, the Robert Koch Institute (RKI) continues to recommend general hygiene measures – the same measures that apply to preventing the flu:
Thorough hand hygiene
Cough and sneeze etiquette (sneeze/cough into your elbow)
Distance from sick people of any kind
Refrain from shaking hands
Wearing a face mask in public does not reduce the risk of infection, as there is no effective self-protection.
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Current legal status of the coronavirus in Germany
Since April 8, 2023, the nationwide corona protection measures have expired. This means that there are no longer any legal requirements, such as mask requirements or test certificates. However, some facilities, particularly in the healthcare sector, can still define their own protective measures.
Nationwide coronavirus protection measures ended on April 8, 2023.
No more legal mask or test obligations.
Facilities can implement their own protective measures.
When should you get tested?
A corona test is useful if symptoms such as coughing, fever or shortness of breath occur that could indicate an infection. You should also get tested if you have had close contact with an infected person or before visiting sensitive areas such as care homes or hospitals. In some cases, a test may also be necessary when traveling or attending events.
Before you go to your family doctor with suspicious symptoms, you should definitely call the practice. During the conversation, explain that you have been in an affected region or have had contact with an infected person and have symptoms. The doctor’s surgery can then either refer you directly to the relevant health authority or take all the necessary safety precautions to prevent further infection.
Test options
Quick test
You can find rapid tests in any pharmacy or order them online. They provide a good initial assessment to clarify emerging symptoms.
It is important to note that positive results should always be confirmed with a more accurate PCR test.
PCR test
The PCR test is considered the gold standard test procedure for determining beyond doubt whether a person is infected with the SARS-CoV-2 coronavirus – or not.
The abbreviation PCR stands for polymerasechain reaction. The method is currently considered the most reliable on the market for detecting coronaviruses. In PCR, the genetic material of the viruses is first multiplied in the laboratory. This allows the disease-causing viruses to be detected in the test, even if they were previously only present in minute quantities.
The genetic material of coronaviruses is not present as DNA, but as RNA. Therefore, a so-called reverse transcriptase is carried out first, which transcribes the genetic material from RNA to DNA. For this reason, these special PCR tests are also known as RT-PCR. The final result of the test determines whether genetic material of the novel virus was present in your throat at the time the sample was taken.
In addition to the result of the PCR test, the ct value is also given. This gives an indication of how infectious you were at the time the sample was taken. A high ct value indicates a low viral load in the source material.
Antibody tests
The body reacts to the viral infection by producing antibodies. There are different types of antibodies: IgM, IgA and IgG. The first of these – IgM and IgA – are formed within 7 to 14 days of infection and therefore 3 to 5 days after the first symptoms. They take over the first defense reaction to the coronavirus.
After about another week, i.e. after a total of 14 to 21 days, further antibodies are added: the IgG antibodies. They are the body’s immune memory and can be used immediately for defense in the event of further contact. Their detection confirms a previous infection with SARS-CoV-2. How long these antibodies are retained has not yet been conclusively clarified. Studies show that IgG antibodies were still detectable in many patients after six to eight months.
The coronavirus antibody test detects these long-acting IgG antibodies. Because they are formed with a time delay, this test only indicates an infection retrospectively. The coronavirus antibody test answers the question: “Did I have coronavirus?“, but does not provide any information about the current situation.
Test type
PCR test
Antibody test
Type of collection
Throat swab
Blood sample
Implementation date
for cold-like symptoms
after return
if possible at the beginning of the disease
14 to 21 days after the onset of suspicious symptoms at the earliest
What is proven?
Presence of genetic material of the SARS-CoV-2 virus in the throat at the time of sample collection
Indication of an acute infection with SARS-CoV-2
negative test result: you have not produced antibodies against SARS-CoV-2 and were therefore probably not infected
Positive test result: you may have been infected with SARS-CoV-2 (but the test is not proof of an acute infection)
What happens in the event of suspicion?
The Robert Koch Institute (RKI) has updated its recommendations for handling SARS-CoV-2 infections. No officially ordered isolation or quarantine measures are currently planned for the general population. Nevertheless, the RKI emphasizes the importance of individual responsibility to minimize the spread of the virus.
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Flu, cold or coronavirus?
Flu (influenza)
Common cold (flu-like infection)
Corona virus
Symptoms
Dry cough
Sudden onset of high fever
Runny nose
Pain in the limbs
Dry throat
Exhaustion (fatigue)
Headache
Runny nose
Mild fever
Cough
Hoarseness
Pain when swallowing
Shivering
Sore throat
Fever
Runny nose
Dry cough
Pain in the limbs
Shortness of breath
Diarrhoea
Nausea
Chills
Incubation period
Approx. 2 days
Approx. 3 days
2 days up to 14 days
Type of infection
Droplet and smear infection
Droplet and smear infection
Droplet and smear infection
Treatment
Treatment of symptoms
Targeted drug available
Vaccination possible
Treatment of symptoms
No targeted medication available
No vaccination possible
Treatment of symptoms
No targeted medication (yet) available
No vaccination possible (yet)
It is very difficult for laypersons to distinguish between flu (influenza), flu-like infection (common cold) and coronavirus (SARS-Cov-2) on the basis of symptoms. People who notice flu-like symptoms and have had contact with an infected person should get tested and inform the relevant health authority. In most cases, however, it is a flu-like infection or influenza.
How TeleClinic can help
Doctors are available around the clock to advise you on the coronavirus and other health issues. At the doctor’s discretion, you can receive sick notes and prescriptions directly via the app, without having to wait in a practice and without the risk of infection.
This TeleClinic guide has been written by our medical editors in accordance with the highest scientific standards. The articles are intended to provide you with initial information on various topics and cannot replace a medical diagnosis. Experienced doctors will be happy to provide you with further advice in an online consultation.
Request a doctor’s appointment, prescription, and sick note in just a few clicks via the app. Issuance is at the doctor’s discretion via video consultation.
Consultation with a doctor, prescription (including health insurance prescription, private prescription, referral prescription) and sick note in minutes via app.
Request a doctor’s appointment, prescription, and sick note in just a few clicks via the app. Issuance is at the doctor’s discretion via video consultation.
Consultation with a doctor, prescription (including health insurance prescription, private prescription, referral prescription) and sick note in minutes via app.
