A pharmacist in a white coat hands a pack of medication to a smiling customer in a pharmacy.
Sick note and online treatment for COVID-19 and Coronavirus*

Fast appointments. Anytime – day and night.

Costs covered by all staturory health insurances and insurance companies

TÜV Saarland seal. Certified data protection, system testing of the TeleClinic platform and services.

Highest data protection.
Tested by TÜV Saarland.

A pharmacist in a white coat hands a pack of medication to a smiling customer in a pharmacy.

Sick note and online treatment for COVID-19 and Coronavirus*

Fast appointments. Anytime – day and night.

Costs covered by all statutory health insurances and insurance companies

TÜV Saarland seal. Certified data protection, system testing of the TeleClinic platform and services.

Highest data protection.
Tested by TÜV Saarland.

Profile of Dr. Schmidt-Sibeth with appointment time selection in the TeleClinic app.
Woman holding smiling baby in her arms, symbolizing care and family.
Man relaxing with coffee and smartphone, symbolizing digital treatment from home.
Smartphone displays the TeleClinic app with an abstract prescription form containing details of the doctor, patient, and medication, and a button for redeeming the prescription.
Portrait of a smiling woman against a light background, symbolizing contentment.
Smiling doctor with glasses and stethoscope, symbolizing trust and competence.
Profile of Dr. Schmidt-Sibeth with the note “Prescription filled! TeleClinic wishes you a speedy recovery.”
Profile of Dr. Schmidt-Sibeth with appointment time selection in the TeleClinic app.
Woman holding smiling baby in her arms, symbolizing care and family.
Man relaxing with coffee and smartphone, symbolizing digital treatment from home.
Smartphone displays the TeleClinic app with an abstract prescription form containing details of the doctor, patient, and medication, and a button for redeeming the prescription.
Portrait of a smiling woman against a light background, symbolizing contentment.
Smiling doctor with glasses and stethoscope, symbolizing trust and competence.
Profile of Dr. Schmidt-Sibeth with the note “Prescription filled! TeleClinic wishes you a speedy recovery.”
Smartphone displays TeleClinic appointment time selection with the note ‘Only approx. 4 min waiting time’.
Smiling woman on sofa with smartphone, symbolizing comfort with digital communication or digital consulting.
Smartphone displays video call with doctor and profile of Dr. Schmidt-Sibeth.
Relaxed woman in bed with smartphone, symbolizing convenient access to telemedicine.
Hand holding smartphone with TeleClinic app, showing treatment overview and options.
Smiling man in pajamas sitting in bed using a smartphone, symbolizing telemedicine from home.
Doctor with stethoscope and tablet smiles at the camera, symbolizing digital consultations.
Smartphone displays TeleClinic appointment time selection with the note ‘Only approx. 4 min waiting time’.
Smiling woman on sofa with smartphone, symbolizing comfort with digital communication or digital consulting.
Smartphone displays video call with doctor and profile of Dr. Schmidt-Sibeth.
Relaxed woman in bed with smartphone, symbolizing convenient access to telemedicine.
Hand holding smartphone with TeleClinic app, showing treatment overview and options.
Smiling man in pajamas sitting in bed using a smartphone, symbolizing telemedicine from home.
Doctor with stethoscope and tablet smiles at the camera, symbolizing digital consultations.

Sick note and online treatment for COVID-19 and Coronavirus*

Fast appointments. Anytime – day and night.

TÜV Saarland seal. Certified data protection, system testing of the TeleClinic platform and services.

Highest data protection.
Tested by TÜV Saarland.

Eine Ärztin im weißen Kittel sitzt lächelnd an ihrem Schreibtisch und führt per Laptop eine Videosprechstunde mit einem älteren Patienten durch
Eine Ärztin im weißen Kittel sitzt lächelnd an ihrem Schreibtisch und führt per Laptop eine Videosprechstunde mit einem älteren Patienten durch
About 100.000 reviews
Green lightning symbol, stands for fast and immediate support.

Only about 4 minutes waiting time

Smartphone displays time slot selection in the TeleClinic app for appointment booking.
Symbol showing the number 1 surrounded by a thin circle.

Select desired date

Answer a few questions about your symptoms in advance.
Portrait of a smiling man, symbolizing a doctor from the TeleClinic team or a doctor who treats patients via TeleClinic.

Online

Dr. Schmidt-Sibeth
General practionist

Smartphone shows smiling doctor in video call, symbolizing digital doctor visits.
Symbol showing the number 2 surrounded by a thin circle.

Speak to your doctor directly online

A doctor will advise you in detail via video call and issue you with a prescription sick note at the doctor’s discretion.
A green check mark in a star stands for tested and reliable quality.
Smartphone displays the TeleClinic app with an abstract prescription form containing details of the doctor, patient, and medication, and a button for redeeming the prescription.
Symbol showing the number 3 surrounded by a thin circle.

Redeem recipe

Patients can fill their prescriptions at the pharmacy of their choice.

Jetzt Terminverfügbarkeit prüfen

Schnell den Namen deiner Krankenkasse oder Versicherung eingeben und sofort den nächsten freien Termin prüfen – einfach, schnell und ohne Wartezeit!

[next_available_slot]
Over 6.0 million successful treatments
7.000+ treating doctors in Germany
Over 3.2 million
app downloads

Frequently asked questions

For those with statutory health insurance, the costs for the online doctor’s visit are covered by your health insurance. Privately insured persons will receive an invoice as usual, which they can submit to their insurance company.
After providing telemedical treatment, doctors can issue electronic prescriptions (including health insurance prescriptions, private prescriptions, referral prescriptions) and sick certificates for work via TeleClinic in accordance with the applicable legal requirements and regulatory framework. These are legally valid and recognised by employers and pharmacies. Please note that a sick certificate can only be issued for a maximum of 3 days.
The length of sick leave for corona depends on the severity of the symptoms and the recovery process. For mild cases, 5 to 7 days are often sufficient, while more severe cases may require a longer period of incapacity for work. Doctors decide on the duration on an individual basis and issue an extension if necessary. Via TeleClinic you will receive a certificate of incapacity for work for up to 3 days at the doctor’s discretion.
On average, you can speak to a doctor within one hour. This may vary slightly depending on how busy we are and the time of day.
First, send us your request via the online form or in the app. You will be notified when the online consultation begins and can join the conversation via the app. The connection with the doctor will be established as soon as they have also joined the online consultation. During the consultation, the doctor will take as much time as necessary to address your concerns until all important questions have been clarified and will then issue all important documents to you in the app.
Your treatment will begin shortly
Smartphone displays video call with Dr. Müller, symbolizing a digital consultation.
Your treatment will begin shortly

Get to know the doctors treating you

All doctors treating patients via TeleClinic are based in Germany and are committed to providing the highest quality of care. They are always available to assist you with general and specific medical enquiries.

Christoph
April 17, 2023
With digital doctor's appointments, TeleClinic allows you to focus on recovering in your own bed when you are ill, rather than having to sit in a waiting room.
Hanna
April 17, 2023
It is particularly convenient that the sick note is available directly in the app. It is also a relief that the prescription can be sent to a pharmacy of your choice.
Anja
April 15, 2023
Great. Super easy, no fuss. It saves a lot of time and hassle around doctor's appointments. I'll be using it more often now.
Stefanie
April 15, 2023
It's quick and easy to speak to a doctor. For any future reasons for using telemedicine, I will definitely use TeleClinic again. Thank you!
Branko
April 18, 2023
I particularly liked the fact that it took less than two hours and I had my prescription, including app download, registration, login and doctor contact. Thank you very much!
Hendrik
April 16, 2023
You don't have to leave your bed when you're already feeling unwell, and you don't infect anyone on the way to the doctor or in the waiting room. I think that's great!
Torsten
April 14, 2023
Availability during off-peak hours – quick accessibility within a few minutes

The reviews shown have been checked for authenticity by TeleClinic prior to publication and come exclusively from people who have used the TeleClinic platform for treatment. The reviews were obtained as part of a user survey and were selected based on their relevance at the time of evaluation.

Coronavirus guide

Abstract

  • The new coronavirus (SARS-CoV-2) triggers a respiratory disease.
  • The virus is transmitted via droplet and smear infection.
  • The TeleClinic will provide you with a certificate of incapacity for work for up to three days at your doctor’s discretion
  • Thorough hand hygiene is important to avoid infection.
  • If you notice any signs, you should definitely contact your doctor and discuss the next steps.

What is the coronavirus?

The coronavirus is a family of viruses that includes SARS-CoV-2, the causative agent of COVID-19. Coronaviruses can infect both animals and humans and cause illnesses with symptoms ranging from the common cold to severe respiratory diseases. SARS-CoV-2 has spread worldwide since the end of 2019 and triggered a pandemic.

Transmission

The virus is transmitted via droplet infection and smear infection . It is important to know that the symptoms vary greatly from person to person, so a person with mild, unspecific symptoms can still be infected with the coronavirus and infect other people.

The incubation period is currently estimated at two to seven days (usually 5-6 days), with a maximum of 14 days.

Symptoms

In most cases, mild cold symptoms occur:

The sick note by telephone is an option if you have been infected with corona. TeleClinic offers a modern, fast and legally secure way to obtain a certificate of incapacity for work. There is no need to visit a doctor in person beforehand. Through direct contact with a doctor via video, the symptoms are professionally assessed.

  • Legal certainty: TeleClinic sick notes are fully recognized under German legislation.
  • Convenience: No waiting times in the practice or on the hotline – everything is done digitally from home.
  • Speed: The sick note is issued immediately after the appointment via app.
  • Quality: Professional assessment by licensed physicians – no mere symptom query.

TeleClinic enables efficient and reliable care that not only increases patient comfort, but also considerably simplifies the sick note process.

How can you protect yourself?

Although there are no longer any legal requirements, the Robert Koch Institute (RKI) continues to recommend general hygiene measures – the same measures that apply to preventing the flu:

  • Thorough hand hygiene
  • Cough and sneeze etiquette (sneeze/cough into your elbow)
  • Distance from sick people of any kind
  • Refrain from shaking hands

Wearing a face mask in public does not reduce the risk of infection, as there is no effective self-protection.

Current legal status of the coronavirus in Germany

Since April 8, 2023, the nationwide corona protection measures have expired. This means that there are no longer any legal requirements, such as mask requirements or test certificates. However, some facilities, particularly in the healthcare sector, can still define their own protective measures.

  • Nationwide coronavirus protection measures ended on April 8, 2023.
  • No more legal mask or test obligations.
  • Facilities can implement their own protective measures.

When should you get tested?

Before you go to your family doctor with suspicious symptoms, you should definitely call the practice. During the conversation, explain that you have been in an affected region or have had contact with an infected person and have symptoms. The doctor’s surgery can then either refer you directly to the relevant health authority or take all the necessary safety precautions to prevent further infection.

Quick test

Antibody tests

 

Test type PCR test Antibody test
Type of collection Throat swab Blood sample
Implementation date
  • for cold-like symptoms
  • after return
  • if possible at the beginning of the disease
  • 14 to 21 days after the onset of suspicious symptoms at the earliest
What is proven?
  • Presence of genetic material of the SARS-CoV-2 virus in the throat at the time of sample collection
  • Indication of an acute infection with SARS-CoV-2
  • negative test result: you have not produced antibodies against SARS-CoV-2 and were therefore probably not infected
  • Positive test result: you may have been infected with SARS-CoV-2 (but the test is not proof of an acute infection)

What happens in the event of suspicion?

The Robert Koch Institute (RKI) has updated its recommendations for handling SARS-CoV-2 infections. No officially ordered isolation or quarantine measures are currently planned for the general population. Nevertheless, the RKI emphasizes the importance of individual responsibility to minimize the spread of the virus.

Flu, cold or coronavirus?

Flu (influenza) Common cold (flu-like infection) Corona virus
Symptoms
  • Dry cough
  • Sudden onset of high fever
  • Runny nose
  • Pain in the limbs
  • Dry throat
  • Exhaustion (fatigue)
  • Headache
  • Runny nose
  • Mild fever
  • Cough
  • Hoarseness
  • Pain when swallowing
  • Shivering
  • Sore throat
  • Fever
  • Runny nose
  • Dry cough
  • Pain in the limbs
  • Shortness of breath
  • Diarrhoea
  • Nausea
  • Chills
Incubation period Approx. 2 days Approx. 3 days 2 days up to 14 days
Type of infection Droplet and smear infection Droplet and smear infection Droplet and smear infection
Treatment
  • Treatment of symptoms
  • Targeted drug available
  • Vaccination possible
  • Treatment of symptoms
  • No targeted medication available
  • No vaccination possible
  • Treatment of symptoms
  • No targeted medication (yet) available
  • No vaccination possible (yet)

It is very difficult for laypersons to distinguish between flu (influenza), flu-like infection (common cold) and coronavirus (SARS-Cov-2) on the basis of symptoms. People who notice flu-like symptoms and have had contact with an infected person should get tested and inform the relevant health authority. In most cases, however, it is a flu-like infection or influenza.

How TeleClinic can help

Doctors are available around the clock to advise you on the coronavirus and other health issues. At the doctor’s discretion, you can receive sick notes and prescriptions directly via the app, without having to wait in a practice and without the risk of infection.

Sources

  • https://www.bundesgesundheitsministerium.de/coronavirus.html
  • https://www.rki.de/DE/Content/Infekt/Ausbrueche/respiratorisch/Pneumonien-China.html
  • https://www.rki.de/SharedDocs/FAQ/NCOV2019/FAQ_Liste.html
  • https://www.aponet.de/aktuelles/ihr-apotheker-informiert/20200201-grippe-erkaeltung-oder-coronavirus.html
  • https://www.bundesregierung.de/breg-de/themen/coronavirus/corona-massnahmen-1734724
  • https://www.bundesregierung.de/breg-de/aktuelles/bund-laender-beschluss-1805264

These articles are intended solely to provide you with preliminary information on various topics and are not a substitute for a medical diagnosis. Experienced doctors are available to provide further advice via TeleClinic. We will first assess whether your concern is suitable for a video consultation.

Table of contents

Your health is in good hands

Costs covered by all staturory health insurances and insurance companies

Legally valid
sick note

Electronic prescriptions via the electronic health card or
eRezept app

Frequent treatments

Request a doctor’s appointment, prescription, and sick note in just a few clicks via the app. Issuance is at the doctor’s discretion via video consultation.

Welcome at TeleClinic

Consultation with a doctor, prescription (including health insurance prescription, private prescription, referral prescription) and sick note in minutes via app.

Are you a doctor?
To login

Frequent treatments

Request a doctor’s appointment, prescription, and sick note in just a few clicks via the app. Issuance is at the doctor’s discretion via video consultation.

Welcome at TeleClinic

Consultation with a doctor, prescription (including health insurance prescription, private prescription, referral prescription) and sick note in minutes via app.

Are you a doctor?
To login

Do you live in Bavaria?