Get a second opinion on back pain directly online

Fast appointments. Anytime – day and night.

Costs covered by all staturory health insurances and insurance companies

Get a second opinion on back pain directly online

Fast appointments. Anytime – day and night.

Costs covered by all statutory health insurances and insurance companies

Get a second opinion on back pain directly online

Fast appointments. Anytime – day and night.

About 100.000 reviews

With digital doctor's appointments, TeleClinic allows you to focus on recovering in your own bed when you are ill, rather than having to sit in a waiting room.

It is particularly convenient that the sick note is available directly in the app. It is also a relief that the prescription can be sent to a pharmacy of your choice.

It's quick and easy to speak to a doctor. For any future reasons for using telemedicine, I will definitely use TeleClinic again. Thank you!

I particularly liked the fact that it took less than two hours and I had my prescription, including app download, registration, login and doctor contact. Thank you very much!

Great. Super easy, no fuss. It saves a lot of time and hassle around doctor's appointments. I'll be using it more often now.

You don't have to leave your bed when you're already feeling unwell, and you don't infect anyone on the way to the doctor or in the waiting room. I think that's great!

Availability during off-peak hours – quick accessibility within a few minutes

It's that simple

Avoid travelling to the doctor’s practice and long waiting times. Get medical advice and, at the doctor’s discretion, your electronic prescriptions.

Only about 4 minutes waiting time

Select desired date

Answer a few questions about your symptoms in advance.

Online

Dr. Schmidt-Sibeth
General practionist

Speak to your doctor directly online

A doctor will advise you in detail via video call and issue you with a prescription sick note at the doctor’s discretion.

Redeem recipe

Patients can fill their prescriptions at the pharmacy of their choice.

Jetzt Terminverfügbarkeit prüfen

Schnell den Namen deiner Krankenkasse oder Versicherung eingeben und sofort den nächsten freien Termin prüfen – einfach, schnell und ohne Wartezeit!

[next_available_slot]

Over 4.0 million successful treatments

6.500+ treating doctors in Germany

Over 3.2 million
app downloads

Frequently asked questions

Will the costs be covered by my health insurance or other insurance?

For those with statutory health insurance, the costs for the online doctor’s visit are covered by your health insurance. Privately insured persons will receive an invoice as usual, which they can submit to their insurance company.

What do I need to bear in mind with electronic prescriptions or sick notes?

After providing telemedical treatment, doctors can issue electronic prescriptions (including health insurance prescriptions, private prescriptions, referral prescriptions) and sick certificates for work via TeleClinic in accordance with the applicable legal requirements and regulatory framework. These are legally valid and recognised by employers and pharmacies. Please note that a sick certificate can only be issued for a maximum of 3 days.

Where can I redeem my prescription?

Once the doctor has issued the electronic prescription for you, you can redeem it directly using the app. You can choose an online pharmacy to deliver to your home or visit a local pharmacy. Your prescription is, of course, available via the gematik e-prescription app or the electronic health card (eGK).

How long do I have to wait?

On average, you can speak to a doctor within one hour. This may vary slightly depending on how busy we are and the time of day.

How does the digital doctor's appointment work?

First, send us your request via the online form or in the app. You will be notified when the online consultation begins and can join the conversation via the app. The connection with the doctor will be established as soon as they have also joined the online consultation. During the consultation, the doctor will take as much time as necessary to address your concerns until all important questions have been clarified and will then issue all important documents to you in the app.

Your treatment will begin shortly

Get to know the doctors treating you

All doctors treating patients via TeleClinic are based in Germany and are committed to providing the highest quality of care. They are always available to assist you with general and specific medical enquiries.

Already over 4.0 million successful treatments

With digital doctor's appointments, TeleClinic allows you to focus on recovering in your own bed when you are ill, rather than having to sit in a waiting room.

It is particularly convenient that the sick note is available directly in the app. It is also a relief that the prescription can be sent to a pharmacy of your choice.

Great. Super easy, no fuss. It saves a lot of time and hassle around doctor's appointments. I'll be using it more often now.

It's quick and easy to speak to a doctor. For any future reasons for using telemedicine, I will definitely use TeleClinic again. Thank you!

I particularly liked the fact that it took less than two hours and I had my prescription, including app download, registration, login and doctor contact. Thank you very much!

You don't have to leave your bed when you're already feeling unwell, and you don't infect anyone on the way to the doctor or in the waiting room. I think that's great!

Availability during off-peak hours – quick accessibility within a few minutes

The reviews shown have been checked for authenticity by TeleClinic prior to publication and come exclusively from people who have used the TeleClinic platform for treatment. The reviews were obtained as part of a user survey and were selected based on their relevance at the time of evaluation.

Guide to Back Pain

Abstract

Back pain can occur temporarily, become chronic, or even be a symptom of a serious illness.
Factors such as frequency, intensity, and the location of the pain must be taken into account.
Common causes include tight or shortened muscles, inflammation, or conditions such as osteoporosis or ankylosing spondylitis.
If you experience back pain, you can often take matters into your own hands and prevent the pain through certain sports and back exercises.
Doctors use a variety of methods to treat back pain, such as heat therapy, chiropractic care, electrotherapy, and exercise therapy.

Definition

When it comes to back pain, a distinction is made between:

Specific pain in the ruffles
Nonspecific Back Pain

Other factors that play a role include:

The timeline of the symptoms
The Severity of the Pain
The Frequency of Complaints
The areas where the pain occurs

Nonspecific Back Pain	There is no specific cause of back pain that requires treatment At times, those affected suffer only from overstretched, tense muscles
Specific Back Pain	Other illnesses can trigger the symptoms or cause the back pain itself; for example, due to damage to the spine
Timeline of Symptoms	Acute: newly occurring symptoms that last no more than six weeks Subacute: Pain lasts longer than six weeks but less than twelve weeks Chronic: Back pain that lasts longer than three months
Severity of the pain	Pain intensity ranges from levels such as “barely noticeable,” “moderate,” and “severe” to “unbearable”
Areas where the pain occurs	Lower back: the area under the greatest strain; muscle tension, inflammation, herniated discs Mid-back: Muscle strain, skeletal deformities Upper Back/Neck: Muscle Tension and Stiffness

Causes

Back pain can be caused by a wide variety of factors. Common causes of back pain include:

Tense back muscles caused by stress, sedentary work, lack of exercise, or a cold draft
Inflammation
Blockages in the vertebral joints
Structural changes in the spine, such as degeneration or osteoporosis
A Herniated Disc
Vertebral Fractures
A tumor in the spinal region
Metastases in the spine from another primary tumor
Poor posture
Depression is often accompanied by back pain and sleep problems
Incorrect Training in Sports or Competitive Sports
Pregnancy
Ankylosing Spondylitis
Osteoporosis

Self-Help

To support your back, there are a few things you can do on your own:

Lose excess weight —this takes the strain off the body.
Regular exercise not only strengthens your muscles, it also helps reduce stress.
Make sure to wear comfortable shoes—it’s good for your spine.
Replace your mattress if necessary. As a general rule, you should buy a new mattress after eight to ten years.
Strengthen the transverse abdominis muscle by pulling your navel toward your spine. Continue to breathe regularly as you do this. This will provide better support for your lumbar spine.
When lifting heavy objects off the floor, squat down and, if possible, keep the object close to your body. It’s important to keep your pelvis stable, your back straight, and your abdomen tucked in.
Avoid staying in the same position for more than 30 minutes. Move around and stretch your muscles.
After an hour of screen time, stand up, walk around for a bit, and get your body moving.
Avoid putting strain on one side.

Therapy

Depending on whether you have specific or nonspecific back pain, different treatment options are available:

Treatment Options	For nonspecific back pain
For acute symptoms	Take it easy for only a short time, since people often end up in awkward positions when lying down Get active! Your muscles and spinal discs need exercise Short-term use of pain relievers Avoid standing or sitting for long periods, lifting, and moving forward and backward Pain Management with Anti-Inflammatory Medications Heat Therapy Relaxation techniques, e .g., progressive muscle relaxation according to Jacobson
For subacute symptoms	Heat Therapy Relaxation techniques, e.g., progressive muscle relaxation according to Jacobson Current forms of treatment are being intensified Technical or neurological tests are performed if the symptoms still persist after six weeks
For chronic symptoms	Further technical investigations Looking for Signs of Mental Distress Multimodal pain management is used for mental health conditions Physiotherapy Posture Correction Massages Antidepressants Opioids Acupuncture Painkillers

Jacobson’s progressive muscle relaxation is a relaxation technique. Individual muscle groups from head to toe are tensed one after another for a few seconds—ideally for five to ten seconds. Afterward, you release the tension and relax for 30 to 45 seconds.

If you have any pre-existing conditions, be sure to check with your doctor to see if this form of therapy is right for you!

Type of Therapy	For specific back pain
Medication	Anti-inflammatory drugs (NSAIDs) Painkillers such as paracetamol Weak opioids for short-term use Antibiotics for Bacterial Infections Specific medications depending on the underlying condition causing the pain, such as ankylosing spondylitis or osteoporosis
Exercise Therapy	Back exercises designed to stretch and build muscle in the abdomen and back Swimming Your doctor will recommend the appropriate form of exercise for you
Massages	Traditional Massages Underwater Massages Connective Tissue Massages Tension is released, blood circulation is improved, and the body relaxes
Electrotherapy	Blood circulation Metabolism Boost Relieves pain
Chirotherapy	Disorders of the musculoskeletal system are treated by the doctor using their hands Muscles are worked through pressure, tension, counter-tension, stretching, and relaxation
Thermotherapy	When applied cold: anti-inflammatory With Heat: Relaxing the Muscles
Support Corset	Provide support and stability to the lumbar vertebrae and relief to overworked muscles
Surgical procedures, for example, for:	Vertebral Fractures Bacterial Spinal Infections Nerve compression Artificial disc replacement
Psychological Therapy	Behavioral Therapy Methods Psychoanalytic Methods Relaxation Techniques Meditation Biofeedback Hypnosis Pain Management Programs

How TeleClinic can help

Our doctors can help you quickly and easily obtain a second opinion to ensure an accurate medical assessment of your acute, subacute, or chronic back pain. The important distinction between “nonspecific” and “specific” lower back pain can be easily made via telemedicine with your cooperation as a patient. If specific tests or treatments are needed that cannot be performed via telemedicine, the doctor can also explain these options to you and help arrange them.

Sources

https://www.aerzteblatt.de/nachrichten/sw/R%FCckenschmerzen?nid=87191
https://www.aerzteblatt.de/nachrichten/sw/R%FCckenschmerzen?nid=66130
https://www.rki.de/DE/Content/Gesundheitsmonitoring/Gesundheitsberichterstattung/Themenhefte/rueckenschmerzen_inhalt.html

Written by:
Celina von der Linden

Medical Editor

This guide was written by our editorial team and is based on the sources cited in the article.

These articles are intended solely to provide you with preliminary information on various topics and are not a substitute for a medical diagnosis. Experienced doctors are available to provide further advice via TeleClinic. We will first assess whether your concern is suitable for a video consultation.

Last updated: 8. August 2026

Health App for Back Pain

The Path to a Back-Friendly Lifestyle with Kaia's Digital Trainer

To the health app

Health App for Back Pain

Strengthening Affected Body Areas and Muscles with Vivira

To the health app

Health App for Back Pain

Improve Mobility and Reduce Pain with eCovery

To the health app

Your health is in good hands

Costs covered by all staturory health insurances and insurance companies

Legally valid
sick note

Electronic prescriptions via the electronic health card or
eRezept app

Get a second opinion on back pain directly online

Get a second opinion on back pain directly online