With digital doctor's appointments, TeleClinic allows you to focus on recovering in your own bed when you are ill, rather than having to sit in a waiting room.
It is particularly convenient that the sick note is available directly in the app. It is also a relief that the prescription can be sent to a pharmacy of your choice.
It's quick and easy to speak to a doctor. For any future reasons for using telemedicine, I will definitely use TeleClinic again. Thank you!
I particularly liked the fact that it took less than two hours and I had my prescription, including app download, registration, login and doctor contact. Thank you very much!
Great. Super easy, no fuss. It saves a lot of time and hassle around doctor's appointments. I'll be using it more often now.
You don't have to leave your bed when you're already feeling unwell, and you don't infect anyone on the way to the doctor or in the waiting room. I think that's great!
Availability during off-peak hours – quick accessibility within a few minutes
Answer a few questions about your symptoms in advance.
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A doctor will advise you in detail via video call and issue you with a prescription sick note at the doctor’s discretion.
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Patients can fill their prescriptions at the pharmacy of their choice.
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Frequently asked questions
Will the costs be covered by my health insurance or other insurance?
For those with statutory health insurance, the costs for the online doctor’s visit are covered by your health insurance. Privately insured persons will receive an invoice as usual, which they can submit to their insurance company.
What do I need to bear in mind with electronic prescriptions or sick notes?
After providing telemedical treatment, doctors can issue electronic prescriptions (including health insurance prescriptions, private prescriptions, referral prescriptions) and sick certificates for work via TeleClinic in accordance with the applicable legal requirements and regulatory framework. These are legally valid and recognised by employers and pharmacies. Please note that a sick certificate can only be issued for a maximum of 3 days.
Where can I redeem my prescription?
Once the doctor has issued the electronic prescription for you, you can redeem it directly using the app. You can choose an online pharmacy to deliver to your home or visit a local pharmacy. Your prescription is, of course, available via the gematik e-prescription app or the electronic health card (eGK).
How long do I have to wait?
On average, you can speak to a doctor within one hour. This may vary slightly depending on how busy we are and the time of day.
How does the digital doctor's appointment work?
First, send us your request via the online form or in the app. You will be notified when the online consultation begins and can join the conversation via the app. The connection with the doctor will be established as soon as they have also joined the online consultation. During the consultation, the doctor will take as much time as necessary to address your concerns until all important questions have been clarified and will then issue all important documents to you in the app.
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All doctors treating patients via TeleClinic are based in Germany and are committed to providing the highest quality of care. They are always available to assist you with general and specific medical enquiries.
With digital doctor's appointments, TeleClinic allows you to focus on recovering in your own bed when you are ill, rather than having to sit in a waiting room.
Hanna
☆☆☆☆☆
April 17, 2023
It is particularly convenient that the sick note is available directly in the app. It is also a relief that the prescription can be sent to a pharmacy of your choice.
Anja
☆☆☆☆☆
April 15, 2023
Great. Super easy, no fuss. It saves a lot of time and hassle around doctor's appointments. I'll be using it more often now.
Stefanie
☆☆☆☆☆
April 15, 2023
It's quick and easy to speak to a doctor. For any future reasons for using telemedicine, I will definitely use TeleClinic again. Thank you!
Branko
☆☆☆☆☆
April 18, 2023
I particularly liked the fact that it took less than two hours and I had my prescription, including app download, registration, login and doctor contact. Thank you very much!
Hendrik
☆☆☆☆☆
April 16, 2023
You don't have to leave your bed when you're already feeling unwell, and you don't infect anyone on the way to the doctor or in the waiting room. I think that's great!
Torsten
☆☆☆☆☆
April 14, 2023
Availability during off-peak hours – quick accessibility within a few minutes
The reviews shown have been checked for authenticity by TeleClinic prior to publication and come exclusively from people who have used the TeleClinic platform for treatment. The reviews were obtained as part of a user survey and were selected based on their relevance at the time of evaluation.
Sore throat guide
Abstract
A sore throat is a collective term for a variety of inflammations in the throat.
If your sore throat subsides quickly, you don’t usually need to see a doctor; various household remedies will provide you with relief.
However, if you are suffering from severe pain and a high temperature, you should seek medical treatment.
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The causes of sore throats
In most cases, viruses cause unpleasant pain in the throat and pharynx. These are usually cold viruses, which mainly spread during the cold season. These pathogens, known as rhinoviruses, cause the following symptoms in addition to a sore throat:
In addition to flu viruses, certain bacteria cause severe sore throats. They often occur as part of angina tonsillaris (tonsillitis) or pharyngitis (inflammation of the throat). In some patients, bacterial pathogens cause laryngitis (inflammation of the larynx) or epiglottitis (inflammation of the epiglottis). In all these cases, the mucous membrane becomes inflamed due to bacterial infection. Streptococci are particularly common. However, cold viruses can also cause these diseases.
In principle, several colds a year are no cause for concern. Experts believe that two to four viral respiratory infections in adults and six to eight cold episodes in children are normal.
Other triggers of sore throats
Environmental influences can also lead to a sore throat. Many people react to the following stimuli with painful discomfort in the throat:
Tobacco smoke
Dry indoor air, especially during the heating period
House dust
Chemicals, such as solvents
Note: Allergies, especially hay fever or gastroesophalageal reflux disease (heartburn) are also frequently accompanied by a sore throat.
The typical symptoms of the different types of sore throat
A sore throat leads to different symptoms depending on where it occurs in the throat.
Symptoms of tonsillitis
Intense sore throat that lasts for more than two days
Often also earache
Discomfort when swallowing
Whitish coatings on the palatine tonsils
Bad breath
Swollen, sometimes painful lymph nodes on the neck when touched
Inspiratory stridor (whistling noises during inhalation)
Shortness of breath
Under certain circumstances, untreated epiglottitis can lead to death by suffocation if the entrance to the larynx swells up completely. For this reason, you should seek medical treatment immediately if you suspect epiglottitis.
The treatment of sore throats
Sore throats that do not last longer than two days do not usually require a visit to the doctor.
Relieving sore throats on your own
Various household remedies have proven effective in quickly overcoming an annoying and painful sore throat. You should always make sure you drink plenty of fluids. This will keep the mucous membranes in your mouth and throat moist at all times and help your body to fight off the viruses or bacteria that cause illness. Gargling is a particularly effective way of moistening the mucous membranes in the throat. Salt water (half a teaspoon of household salt per 0.2 liters of water) or various herbal teas can be used for this purpose. Sage extracts, for example, relieve inflammation and have a pain-relieving effect. Cooling throat compresses and compresses have the same effect.
Sore throat lozenges or lozenges combat sore throats on the one hand with their mucus-forming and anaesthetic active ingredients; on the other hand, sucking these over-the-counter medicines stimulates the flow of saliva so that the pathogens can be flushed out more easily.
Medical treatment of sore throats
Persistent or frequently recurring severe sore throats are just as much a reason to see a doctor as a high fever of over 39 degrees that lasts longer than a day. The same applies to lower fevers that last longer than three days. You should also have the causes of your sore throat clarified by your doctor if you experience various severe accompanying symptoms. These symptoms include in particular
Pronounced feeling of weakness or illness
Pain in the abdomen or chest
Severe cough
Swollen lymph nodes on the neck
The doctors treating you will determine the cause of your sore throat. The doctor may take a swab test to identify the pathogen in the laboratory. If the illness is severe, your doctor will carry out a blood test to determine whether it is a case of mononucleosis. If a bacterial infection is diagnosed, an antibiotic will be prescribed in many cases. You may also receive a prescription for painkillers, anti-inflammatories and medication to reduce the fever. As a rule, you will be given a sick note.
If necessary, GPs refer patients to ear, nose and throat specialists to carry out further examinations using ultrasound, computer tomography or magnetic resonance imaging.
Note: Ill-fitting dentures and poor oral hygiene allow pathogens to multiply in the mouth and throat.
Questions and answers
Is a tonsillectomy (surgical removal of the tonsils) advisable for adults?
A tonsillectomy is particularly useful if the patient has inflammation several times a year which recurs over several years and the inflammation is accompanied by severe pain when swallowing, fever and frequent antibiotics.
How can parents protect their children from epiglottitis?
This disease, which can be life-threatening in severe cases, is particularly common in young children. You can protect your offspring by vaccinating them against Haemophilus influenzae-b. This pathogen is responsible for many cases of epiglottitis and can also cause meningitis (inflammation of the meninges). The Standing Vaccination Commission of the Federal Republic of Germany, which is based at the Robert Koch Institute, recommends this vaccination for all infants.
How do doctors differentiate between sore throats in terms of their duration?
Doctors generally divide this disease into the following groups:
Acute (maximum complaint duration of two weeks)
Recurrent (recurring)
Chronic
What kind of lifestyle favors the frequent occurrence of sore throats?
In a nutshell: An unhealthy lifestyle can lead to frequent sore throats as it weakens the general immune system. Pathogens therefore have an easy time of it. The main risk factors in this respect are an unbalanced, low-vitamin diet with a high sugar and fat intake and a lack of exercise.
The consumption of tobacco and alcohol increases the likelihood of developing tumors in these areas, among other things:
Throat
Oral cavity
Larynx
Oesophagus
However, these cancers only cause sore throats at an advanced stage.
How TeleClinic can help
Even if a sore throat itself is usually harmless and can be treated with home remedies, medical advice should be sought if you experience severe pain or additional symptoms such as a fever. In an online consultation, the doctor can get an overview of your state of health and treat you with the right prescription if necessary. Your medication will then be delivered to your home quickly and easily or you can collect it from a local pharmacy. If necessary, you will also receive a sick note so that you can recover at home in peace.
This TeleClinic guide has been written by our medical editors in accordance with the highest scientific standards. The articles are intended to provide you with initial information on various topics and cannot replace a medical diagnosis. Experienced doctors will be happy to provide you with further advice in an online consultation.
Request a doctor’s appointment, prescription, and sick note in just a few clicks via the app. Issuance is at the doctor’s discretion via video consultation.
Consultation with a doctor, prescription (including health insurance prescription, private prescription, referral prescription) and sick note in minutes via app.
Request a doctor’s appointment, prescription, and sick note in just a few clicks via the app. Issuance is at the doctor’s discretion via video consultation.
Consultation with a doctor, prescription (including health insurance prescription, private prescription, referral prescription) and sick note in minutes via app.
