Growth Retention Manager

  • München

  • Remote OK

  • Vollzeit

  • Patient Growth

Digitalization of the German Health System is ready for take-off and one thing is for sure: With TeleClinic you get the chance to revolutionize this industry.

Why? Because we were not only the first to offer telemedicine in Germany but are also the market leader. We are a platform for online doctor visits in Germany and, in 2018 Forbes Magazine already announced us amongst the 100 most innovative startups.

TeleClinic is the No1 partner for health insurances in Germany to provide their members with a premium membership with TeleClinic, including advantages such as shorter wait times, 24/7 availability and an exclusive concierge hotline.

In detail:

  • Plan, execute and optimize CRM strategies to increase patient frequency and CLV
  • You provide product improvement measures from insightful analysis and reports
  • Work closesly with organic/paid acquisition to provide the best onboarding/activation experience for new patients depending on where they are coming from
  • Mentor, train, guide junior and other members of the team
  • Create insightful Growth dashboards and reports
  • Support the Lead/CMO in long term budget-, team- and process planning

Who we are looking for:

  • Successfully completed degree or vocational training in a relevant field
  • Experience in Growth marketing, ideally with a focus on retention
  • Strong growth mindset to increase both number of patients and revenue (CLV)
  • Srong analytical skills and the ability to quickly learn new tools and processes
  • High level of initiative, innovativeness, decisiveness and creativity
  • Good or very good knowledge of German

What’s in it for you:

  • Competitive salary
  • Be part of a cross-functional, international, diverse, highly motivated and open-minded team
  • Personal development budget, 2 days additional leave for attending conferences and courses
  • 27 vacation days per year, with an additional vacation day for each year- up to 30 vacation days
  • Home Office and flexible working hours
  • Notebook of your choice and all the tools & gadgets you need to be productive
  • Do you like riding a bike? Then profit from the cooperation with JobRad
  • Regular fun team and company events (e.g. Oktoberfest, Isar-rafting tour, laser-tag and much more)
  • Work in our modern, bright and spacious office and recharge in our hangout lounge where you can enjoy free fruits, snacks, and drinks or work completely remote

Willkommen bei TeleClinic

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