Online sick note after doctor’s consultation via video*

Sick leave without video: Alternatives and possibilities

A sick note without video can be a preferred option for many patients. Here we explain how a sick note can be issued without a video consultation, the reasons for this and what alternatives there are.

Abstract

• A video consultation enables a flexible and simple medical consultation.
• Patients can refuse a video consultation for various reasons.
• Alternatives to video consultations are personal visits to the doctor or telephone consultations.
• The video consultation offers many advantages such as time savings and convenience.

What can a patient expect during a video consultation?

In a video consultation, patients can communicate with a doctor via a secure online platform such as TeleClinic. All they need is a smartphone with a camera and microphone and a stable internet connection. The doctor takes a medical history, asks questions about their health and can make a diagnosis based on their symptoms.

How does a video consultation work?

• Registration via a patient portal or an app
• Fill in the medical questionnaire
• Selection of a desired time period or direct appointment
• Log in at the agreed time
• Conducting the video call with the doctor, possibly with viewing of documents such as the health insurance card, showing injuries or demonstrating symptoms via the camera
• Conclusion of the consultation and, at the doctor’s discretion, issue of a sick note or prescription

What reasons are there for patients not to want a video consultation or to find it unpleasant?

Some patients are skeptical about using video consultations or find them uncomfortable. A common reason is the presence of technical hurdles. This can be a lack of the necessary equipment or an inadequate internet connection. In addition, there are often concerns about data protection and the security of personal data. Some patients feel insecure about using the necessary technology and therefore prefer traditional doctor visits. Another important factor is the preference for face-to-face contact, as many people prefer a direct exchange with their doctor. Finally, there is a concern that a diagnosis may be inadequate without a physical examination.

What alternatives are there to video consultations?

• Personal visit to the practice
• Telephone consultation
• Online consultation via text or audio chat
• Home visits by the doctor

Why is a doctor’s consultation with video better than without video?

A video consultation with a doctor offers a visual component that is missing in a telephone consultation. The doctor can see the patient’s facial expressions and body language, which can contribute to a more accurate diagnosis. Patients can also visually demonstrate their symptoms. This makes it easier for the doctor to directly assess skin changes, swelling or other visible symptoms. The video connection also creates a more personal atmosphere, as doctor and patient can see each other face to face. In addition, documents, images or test results can be shared and discussed in real time during a video call. This increases the efficiency of the consultation.

What are the general advantages of video consultations and telemedicine services?

• Convenience: patients do not have to travel or wait in the waiting room
• Time savings: faster availability of appointments and shorter waiting times
• Flexibility: consultations are possible from anywhere
• Safety: reducing the risk of infection through remote treatment
• Recovery: less stress and physical exertion as no journey is necessary

Choosing the right method of sick note depends on the patient’s individual needs and preferences. Whether with or without video, telemedicine offers flexible and convenient solutions for medical care.