Goodbye waiting room.
Hello online doctor.
Doctors treat you personally via video consultation:
Over 4.0 million successful treatments
Over 4.0 million successful treatments
6.500+ attending physicians and doctors
Certified:
EU-DSGVO compliant
video module
Tested:
Stiftung Warentest
test winner (07/2022)
Tested:
Stiftung Warentest test winner (07/2022)
Certified data protection by TÜV Saarland
Your quick help with
It's that simple
1
Select desired date
Answer a few questions about your symptoms in advance.
2
Speak to your doctor directly online
A doctor takes over the request for the video consultation.
3
Receive documents digitally
At the doctor’s discretion, you will receive a sick note and prescription via app.
Just 4 min min wait
Select desired date
Answer a few questions about your symptoms in advance.
Online
Dr. Schmidt-Sibeth
General practioner
Speak to your doctor directly online
In just a few minutes, your request will be accepted by a doctor for a video call.
Receive documents digitally
You will then receive a sick note and prescription via app at the doctor’s discretion.
For all health insurance companies and insurers!
The costs for the online doctor’s visit are covered by your health insurance. If you have private health insurance, you can submit the invoice as usual.
Frequently asked questions
What is an online doctor?
TeleClinic gives you the opportunity to speak to doctors from all over Germany online via video – wherever you are and around the clock, even on public holidays and at weekends. At the doctor’s discretion, you can receive prescriptions or sick notes via the TeleClinic app during a video consultation.
Here you will find further information on online doctors.
How does the online consultation work?
First, you submit your request to us via a questionnaire in the app. Once you have been accepted by a doctor, you must then join the online consultation at the agreed time. During the consultation, the doctor will take enough time to answer all your important questions and then, at the doctor’s discretion, issue you with all the important documents digitally in the TeleClinic app.
What does TeleClinic cost?
For those with statutory health insurance, the costs for the online doctor’s visit are covered by your health insurance. Simply enter your insurance information when you register – we will take care of the rest. Privately insured persons will receive an invoice as usual, which they can submit to their insurance company.
Your health in good hands
Pioneers in
telemedicine
- Over 4.0 million treatments
- Over 3.2 million app downloads
- Over 6.500 attending physicians and doctors
Stiftung Warentest
Test winner (07/2022)
In an unannounced test, medical experts and other experts, such as data protection experts, rated TeleClinic as the best telemedicine platform.
Your data in
safe hands
- Certified and GDPR-compliant video module (teleclinic.video)
- The latest encryption technology
Pioneers in
telemedicine
- Over 4.0 million treatments
- Over 3.2 million app downloads
- Over 6.500 attending physicians and doctors
TÜV tested
- Certified data protection for the TeleClinic service platform
- Tested by TÜV Saarland (10/2024)
Your data in
safe hands
- Certified and GDPR-compliant video module (teleclinic.video)
- The latest encryption technology
Top marks for treating
doctors:
All doctors who treat patients via TeleClinic are registered and licensed in Germany.
"[...] Patients receive an appointment promptly at the Teleclinic, do not have to sit in full waiting rooms if they are ill and receive adequate, prompt and professional treatment."
"[...] Large parts of Germany are underserved by GPs; through my collaboration with TeleClinic, a very large number of patients can be helped via remote treatment."
"I also like to treat children via telemedicine, as it's practical for everyone, the children don't have to leave the house, feel more comfortable and don't have any stress. [...]"
"I like working for Teleclinic because it makes my day-to-day work more efficient and modern, and more patients can benefit from my medical expertise in times of a shortage of doctors. [...]"
"Unfortunately, our healthcare system has been changing for some time in a direction that is not satisfactory for everyone involved [...]. With TeleClinic, we can at least make up for some of the shortcomings [...]."
Over 8 Years of experience in telemedicine
- 2015: Foundation in Munich
- 2020: Costs covered by all health insurance companies
- 2022: Introduction of ePrescription
- 2023: Introduction of the eAU
Patients love TeleClinic
16.04.2023
You don’t have to leave your bed when you’re already feeling unwell, and you don’t infect anyone on the way to the doctor or in the waiting room. I think that’s great!
Hendrik
18.04.2023
I particularly liked the fact that it took less than two hours and I had my prescription, including app download, registration, login and doctor contact. Thank you very much!
Branko
15.04.2023
It’s quick and easy to speak to a doctor. For any future reasons for using telemedicine, I will definitely use TeleClinic again. Thank you!
Stefanie
15.04.2023
Great. Super easy, no fuss. It saves a lot of time and hassle around doctor’s appointments. I’ll be using it more often now.
Anja
14.04.2023
Availability during off-peak hours – quick accessibility within a few minutes
Torsten
17.04.2023
With digital doctor’s appointments, TeleClinic allows you to focus on recovering in your own bed when you are ill, rather than having to sit in a waiting room.
Christoph
17.04.2023
It is particularly convenient that the sick note is available directly in the app. It is also a relief that the prescription can be sent to a pharmacy of your choice.
Hanna
The reviews shown have been checked for authenticity by TeleClinic prior to publication and come exclusively from people who have used the TeleClinic platform for treatment. The reviews were obtained as part of a user survey and were selected based on their relevance at the time of evaluation.