Request online consultation & prescriptions*

Fast appointments. Anytime – day and night.

Fast appointments from anywhere. Anytime – day and night.

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Costs covered by all staturory health insurances and insurance companies

Profile of Dr. Schmidt-Sibeth with appointment time selection in the TeleClinic app.
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Smartphone displays the TeleClinic app with an abstract prescription form containing details of the doctor, patient, and medication, and a button for redeeming the prescription.
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Profile of Dr. Schmidt-Sibeth with the note “Prescription filled! TeleClinic wishes you a speedy recovery.”
Profile of Dr. Schmidt-Sibeth with appointment time selection in the TeleClinic app.
Woman holding smiling baby in her arms, symbolizing care and family.
Man relaxing with coffee and smartphone, symbolizing digital treatment from home.
Smartphone displays the TeleClinic app with an abstract prescription form containing details of the doctor, patient, and medication, and a button for redeeming the prescription.
Portrait of a smiling woman against a light background, symbolizing contentment.
Smiling doctor with glasses and stethoscope, symbolizing trust and competence.
Profile of Dr. Schmidt-Sibeth with the note “Prescription filled! TeleClinic wishes you a speedy recovery.”
Smartphone displays TeleClinic appointment time selection with the note ‘Only approx. 4 min waiting time’.
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Smartphone displays video call with doctor and profile of Dr. Schmidt-Sibeth.
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Smartphone displays TeleClinic appointment time selection with the note ‘Only approx. 4 min waiting time’.
Smiling woman on sofa with smartphone, symbolizing comfort with digital communication or digital consulting.
Smartphone displays video call with doctor and profile of Dr. Schmidt-Sibeth.
Relaxed woman in bed with smartphone, symbolizing convenient access to telemedicine.
Hand holding smartphone with TeleClinic app, showing treatment overview and options.
Smiling man in pajamas sitting in bed using a smartphone, symbolizing telemedicine from home.
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About 100.000 reviews
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Only about 4 minutes waiting time

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Select desired appointment

Answer a few questions about your symptoms in advance.
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Online

Dr. Schmidt-Sibeth
General practionist

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Speak to a doctor directly online

Within a few minutes, your request will be taken over by a doctor for a video call.
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Smartphone displays the TeleClinic app with an abstract prescription form containing details of the doctor, patient, and medication, and a button for redeeming the prescription.
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Redeem prescription

You will then receive your electronic prescription at the doctor’s discretion.
Over 6.0 million successful treatments
7.000+ treating doctors in Germany
Over 3.2 million
app downloads

Frequently Asked Questions

For those with statutory health insurance, the costs for the online doctor’s visit are covered by your health insurance company. If you have statutory health insurance and choose to pay for treatment yourself, the costs for the treatment, prescription and medication are not covered by your health insurance company and are also not reimbursable. You will only receive private documents (prescription and sick note). Those with private insurance will receive an invoice as usual, which they can submit to their insurance company.
After providing telemedical treatment, doctors can issue electronic prescriptions (including health insurance prescriptions, private prescriptions, referral prescriptions) and sick certificates for work via TeleClinic in accordance with the applicable legal requirements and regulatory framework. These are legally valid and recognised by employers and pharmacies. Please note that a sick certificate can only be issued for a maximum of 3 days.
Once the doctor has issued the electronic prescription for you, you can redeem it directly using the app. You can choose an online pharmacy to deliver to your home or visit a local pharmacy. Your prescription is, of course, available via the gematik e-prescription app or the electronic health card (eGK).
On average, you can speak to a doctor within two hours. This may vary slightly depending on how busy we are and the time of day.
First, send us your request via the online form or in the app. You will be notified when the online consultation begins and can join the conversation via the app. The connection with the doctor will be established as soon as they have also joined the online consultation. During the consultation, the doctor will take as much time as necessary to address your concerns until all important questions have been clarified and will then issue all important documents to you in the app.
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Your treatment will begin shortly

Get to know the doctors treating you

All doctors treating patients via TeleClinic are based in Germany and are committed to providing the highest quality of care. They are always available to assist you with general and specific medical enquiries.

We can help with these symptoms, for example

We can offer you online medical advice for these and other symptoms and conditions:

Christoph
April 17, 2023
With digital doctor's appointments, TeleClinic allows you to focus on recovering in your own bed when you are ill, rather than having to sit in a waiting room.
Hanna
April 17, 2023
It is particularly convenient that the sick note is available directly in the app. It is also a relief that the prescription can be sent to a pharmacy of your choice.
Anja
April 15, 2023
Great. Super easy, no fuss. It saves a lot of time and hassle around doctor's appointments. I'll be using it more often now.
Stefanie
April 15, 2023
It's quick and easy to speak to a doctor. For any future reasons for using telemedicine, I will definitely use TeleClinic again. Thank you!
Branko
April 18, 2023
I particularly liked the fact that it took less than two hours and I had my prescription, including app download, registration, login and doctor contact. Thank you very much!
Hendrik
April 16, 2023
You don't have to leave your bed when you're already feeling unwell, and you don't infect anyone on the way to the doctor or in the waiting room. I think that's great!
Torsten
April 14, 2023
Availability during off-peak hours – quick accessibility within a few minutes

The reviews shown have been checked for authenticity by TeleClinic prior to publication and come exclusively from people who have used the TeleClinic platform for treatment. The reviews were obtained as part of a user survey and were selected based on their relevance at the time of evaluation.

A Guide to Medical Prescriptions and How to Get Them

A medical prescription is your key to getting the medication you need, whether for an acute illness, a chronic condition, or a specific therapy. But how does the process actually work? What types of prescriptions are there, how long are they valid, and how can you request a prescription online? This guide answers all your key questions.

In Brief

  • Doctors issue prescriptions to allow you to obtain prescription-only medications from a pharmacy.
  • There are several types: public (pink), private (blue), recommendation (green), and the electronic e-prescription.
  • You can get an online prescription conveniently via an app after a video consultation with a doctor, subject to their medical judgment.

What is a prescription and why do I need one?

A medical prescription is a formal instruction from a doctor to a pharmacist to dispense a specific medication or treatment. It serves as the legal basis for pharmacies to provide controlled substances. You will need a prescription for:

  • Prescription-only medications (e.g., antibiotics, thyroid medication)
  • Therapeutic treatments like physiotherapy, occupational therapy, or speech therapy
  • Medical devices (e.g., compression stockings, blood sugar test strips)

Are you an expat living, working or studying in Germany?
The German health care system can be challenging – even if you speak German. But we’re here to help: TeleClinic offers English medical advice and prescriptions for Germany.

For which conditions can I request prescriptions online from TeleClinic?

TeleClinic offers online prescriptions for many common ailments and chronic conditions, provided that a medical assessment via video consultation is possible and medically appropriate. Typical examples include:

Important: TeleClinic cannot issue prescriptions for controlled substances (BtM). This includes strong painkillers or certain ADHD medications. For medical emergencies, an in-person visit to a clinic is always necessary.

All prescriptions are issued exclusively at the doctor’s medical discretion during a video consultation. If you have unclear symptoms or require specialized medication, an in-person visit may be recommended.

What types of prescriptions are there?

Depending on your insurance status, medical condition, and the medication itself, different types of prescriptions are used in Germany:

  • Public Prescription (Pink Slip): For patients with public health insurance. Most of the medication cost is covered by insurance.
  • Private Prescription (Blue Slip): For patients with private health insurance or for those paying out-of-pocket.
  • Green Prescription: A doctor’s recommendation for non-prescription, over-the-counter medicines that you pay for yourself.
  • Yellow Prescription: For strictly regulated medications, such as controlled substances.
  • Electronic Prescription (E-Rezept): A digital version that can be redeemed through an app.

How does the e-prescription work?

The e-prescription is the modern, paperless alternative. It is created digitally and stored securely. After your online consultation, and at the doctor’s discretion, you will receive:

  • A notification to redeem the prescription in your official e-prescription app.
  • The option to order the medication directly from a participating pharmacy.

The e-prescription offers many advantages: no need to travel to the clinic, contactless redemption, less paper waste—making it ideal for online consultations.

What does a prescription cost?

The cost of a prescription depends on the type and the treatment:

  • Public Prescription: You may have to make a small co-payment for the medication.
  • Private Prescription: You pay the full cost, which is determined by the official medical fee schedule (GOÄ), and can then seek reimbursement from your private insurer.

For all prescription types, a consultation with a doctor is required. At TeleClinic, you can do this conveniently via video call—from home or on the go.

How long is a prescription valid?

  • Public (Pink) Prescription: 28 days from the date of issue.
  • Private (Blue) Prescription: Typically valid for 3 months.
  • Green Prescription: Valid indefinitely, as it is a recommendation.
  • E-Prescription: 28 days, though it can be digitally extended or canceled by the doctor.

Tip: Always check the issue date before trying to fill an old prescription. Pharmacies are not permitted to dispense medication on expired prescriptions.

Request a Prescription* Online—in a Few Simple Steps

Thanks to TeleClinic, requesting a prescription online is easier than ever. The process is digital, secure, and efficient:

  • Book an online appointment & fill out a short medical questionnaire.
  • Have a video consultation with a doctor.
  • Receive your prescription* via the app.
  • Order your medication online or pick it up from a local pharmacy.

For those with public health insurance, the video consultation with TeleClinic is free. Privately insured patients will receive an invoice according to the official medical fee schedule (GOÄ).

Important: A prescription can only be issued at a doctor’s discretion and after a personal consultation—whether online or in person.

Understanding Your Prescription: Common Terms & Abbreviations Explained

Prescriptions often contain medical shorthand that can be confusing. Here are some of the most important terms, explained simply:

  • “aut idem / aut simile”: The pharmacy is allowed to give you a generic equivalent with the same active ingredient.
  • “ad usum medici”: For medical use only—e.g., supplies for the doctor’s office.
  • “noctu”: Medication is needed at night → allows for reimbursement of after-hours pharmacy fees.
  • “Rp.”: Stands for “recipe” (Latin for “take”) and marks the beginning of the prescription.
  • “BVG” / “666rl / 555rl”: Special codes for billing or specific government programs.
  • “N1, N2, N3”: Refers to package sizes: N1 (small), N2 (medium), and N3 (large).
  • “p. c.”: Abbreviation for “post cibum”—meaning “take after meals.”
  • “1-1-1-0”: A dosage schedule meaning: 1 tablet in the morning, 1 at noon, 1 in the evening, and 0 at night.

Benefits of an Online Prescription from TeleClinic

  • Fast Access to medical advice.
  • Short Waiting Times—perfect when you’re busy or need a repeat prescription.
  • Digital Redemption directly at participating pharmacies.
  • Access to your prescription* anytime via the app.
  • Secure and Compliant with all data privacy laws.

Conclusion: Requesting Prescriptions Online is Fast, Secure, and Convenient

Whether you need medication for an acute issue or a long-term condition, getting a prescription online is now a straightforward option—complete with professional medical guidance and full data security. At TeleClinic, you can conveniently speak with a doctor via video and, at their discretion, receive your prescription directly on your phone or in the e-prescription app.

These articles are intended solely to provide you with preliminary information on various topics and are not a substitute for a medical diagnosis. Experienced doctors are available to provide further advice via TeleClinic. We will first assess whether your concern is suitable for a video consultation.

Table of contents

Your health is in good hands

Costs covered by all staturory health insurances and insurance companies

Legally valid
sick note

Electronic prescriptions via the electronic health card or
eRezept app

Frequent treatments

Request a doctor’s appointment, prescription, and sick note in just a few clicks via the app. Issuance is at the doctor’s discretion via video consultation.

Welcome at TeleClinic

Consultation with a doctor, prescription (including health insurance prescription, private prescription, referral prescription) and sick note in minutes via app.

Are you a doctor?
To login

Frequent treatments

Request a doctor’s appointment, prescription, and sick note in just a few clicks via the app. Issuance is at the doctor’s discretion via video consultation.

Welcome at TeleClinic

Consultation with a doctor, prescription (including health insurance prescription, private prescription, referral prescription) and sick note in minutes via app.

Are you a doctor?
To login

Do you live in Bavaria?