Quick help instead of endless worries

Just a moment ago at the playground, and suddenly they have a fever? Parents can now easily get medical help online – without a waiting room!

Fast appointments from anywhere. Anytime – day and night.

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The costs for your online doctor’s visit are covered by your health insurance.

About 100.000 reviews
Over 90.000 positive reviews from our users
Over 4.0 million telemedical treatments
Over 3.2 million downloads of the TeleClinic app
6.500+ Doctors with a German license to practice medicine

In the service of children's health every day:

✔ Experienced pediatricians in Germany
✔ No waiting room at home
✔ Prescription for your child and children’s health certificate at the doctor’s discretion via app

A mother with her child uses her smartphone for a video consultation with a doctor, whose image can be seen on a smartphone screen displayed on the screen.

Clarify symptoms quickly

Better to ask once too often! Speak to a doctor by video at the desired time.
Get started now

Request a child health certificate*

Recovery takes time! You can easily ask a doctor to release you from work to care for your child.
To the video consultation

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Only about 4 minutes waiting time

Smartphone displays time slot selection in the TeleClinic app for appointment booking.
A person uses a telemedicine app on their smartphone to quickly and conveniently book a doctor's appointment.
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Select desired date

Answer a few questions about your child’s complaints in advance.
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Online

Dr. Antje Riek
Pediatrician

Smartphone shows smiling doctor in video call, symbolizing digital doctor visits.
Video calls with a doctor via a telemedicine platform enable convenient online consultations from home.
Bild vom Bildschirm eines Mobiltelefons, das die TeleClinic-App zeigt. Es zeigt eine Videokonsultation zwischen einem Mann und einem Arzt.
Bild vom Bildschirm eines Mobiltelefons, das die TeleClinic-App zeigt. Es zeigt eine Videokonsultation zwischen einem Mann und einem Arzt.
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Speak to your doctor directly online

In just a few minutes, your request for a video call will be accepted and a doctor will advise you on your child’s condition.
A green check mark in a star stands for tested and reliable quality.
Smartphone displays the TeleClinic app with an abstract prescription form containing details of the doctor, patient, and medication, and a button for redeeming the prescription.
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Receive documents

After the video call, you will receive a prescription or children’s sick bill directly to your cell phone at the doctor’s discretion.

Frequently asked questions

Many pediatric practices offer acute consultations where you can present your child without making an appointment, especially in the case of sudden, minor illnesses. However, it is advisable to call the practice in advance to avoid long waiting times. For a quick, initial clarification of minor symptoms or an acute need for advice, you can request an online appointment with a pediatrician at any time via TeleClinic without having to leave the house.

The search for a new pediatrician often requires patience, as practices can be very busy. Use the doctor searches of the Association of Statutory Health Insurance Physicians (KV) or your health insurance company to find free practices in your region. You can always use TeleClinic as a bridge or supplement for acute concerns to get quick medical advice until you have found long-term care from a pediatrician in your area.

For urgent cases that are not life-threatening but require immediate treatment outside regular opening hours, the official on-call service is responsible. You can obtain information about pediatricians on duty nationwide via the emergency service number 116117. Please note that TeleClinic is not a substitute for the emergency service or the emergency room.

You can get medical advice for your child quickly and conveniently via an online pediatrician appointment at TeleClinic. The doctors can help with minor infections, known allergies, skin rashes or general developmental issues, for example. At the doctor’s discretion, they can also issue prescriptions or a children’s sick bill. This is a valuable alternative if a visit to the doctor’s surgery is not absolutely necessary or not currently possible.

Yes, if your child is ill and dependent on your care, you can request a certificate for the receipt of child sickness benefit(child sickness certificate). Doctors can issue this certificate at their discretion via TeleClinic by video consultation if there are no severe symptoms. Practices in private practice also issue this certificate, but the telemedical route often offers a faster and more flexible option.

Your treatment will begin shortly
Smartphone displays video call with Dr. Müller, symbolizing a digital consultation.
Your treatment will begin shortly

Get to know the doctors treating you

All doctors treating patients via TeleClinic are based in Germany and are committed to providing the highest quality of care. They are always available to assist you with general and specific medical enquiries.

We can help with these symptoms, for example

We can offer you online medical advice for these and other symptoms and conditions:

Your child can count on these doctors.

“I also like to treat children via telemedicine, as it’s convenient for everyone, the children don’t have to leave the house, feel more comfortable and don’t have any stress. We have less busy consultation hours and can spend more time with the patients.”

Pediatrician Dr. Antje Riek,
treated via TeleClinic

Family guide

Find out more about various topics relating to family health.

Christoph
April 17, 2023
With digital doctor's appointments, TeleClinic allows you to focus on recovering in your own bed when you are ill, rather than having to sit in a waiting room.
Hanna
April 17, 2023
It is particularly convenient that the sick note is available directly in the app. It is also a relief that the prescription can be sent to a pharmacy of your choice.
Anja
April 15, 2023
Great. Super easy, no fuss. It saves a lot of time and hassle around doctor's appointments. I'll be using it more often now.
Stefanie
April 15, 2023
It's quick and easy to speak to a doctor. For any future reasons for using telemedicine, I will definitely use TeleClinic again. Thank you!
Branko
April 18, 2023
I particularly liked the fact that it took less than two hours and I had my prescription, including app download, registration, login and doctor contact. Thank you very much!
Hendrik
April 16, 2023
You don't have to leave your bed when you're already feeling unwell, and you don't infect anyone on the way to the doctor or in the waiting room. I think that's great!
Torsten
April 14, 2023
Availability during off-peak hours – quick accessibility within a few minutes

The reviews shown have been checked for authenticity by TeleClinic prior to publication and come exclusively from people who have used the TeleClinic platform for treatment. The reviews were obtained as part of a user survey and were selected based on their relevance at the time of evaluation.

The pediatrician: your most important partner for children’s health – also digitally

Focus on children’s health: A visit to the pediatrician is a central pillar in the development and care of your child. It accompanies you from the first U-examinations through to adolescence. But what to do in the event of acute infections or when the surgeries are closed? Modern telemedicine solutions, such as those from TeleClinic, offer a valuable addition to the tried-and-tested on-site care provided by your pediatrician.

What makes a pediatrician a pediatrician? Basics of pediatrics

Pediatric and adolescent medicine, also known as paediatrics, is fundamentally different from adult medicine. Children and adolescents are not “little adults”. Their bodies are constantly growing, which is why illnesses, symptoms and treatment options must be considered according to age. A specialized paediatrician is not only a medical expert, but often also a confidant and advisor for the whole family.

The tasks are varied and range from preventive care to the treatment of acute and chronic illnesses. They include

When is a “pediatrician near me” indispensable?

Despite advances in telemedicine, face-to-face contact with a pediatrician in your area is essential, especially for:

  • Screening examinations: These require a physical examination, measurements and palpation.
  • Emergencies: In the event of life-threatening situations or serious injuries, an emergency room or the emergency number 112 must be contacted immediately.
  • Complex diagnostics: blood samples, ultrasound or special physical tests can only be carried out on site.

In order to find the right specialist, many parents specifically look for a pediatrician in their area who can meet the family’s individual needs. A good relationship of trust is crucial here.

Pediatrician specializations: From standard case to ENT pediatrician

The general pediatrician covers the broad range of pediatrics. However, a referral to a pediatric specialist may be necessary for specific or complex complaints. A frequently sought-after specialist is the ENT paediatrician(ear, nose and throat specialist), who specializes in conditions such as chronic middle ear infections, adenoids or tonsil problems in children. Pneumology (lungs), cardiology (heart) and gastroenterology (gastrointestinal tract) are also important areas of pediatrics.

Characteristics for a visit to the specialist:

  • Recurrent or chronic ear infections (ENT).
  • Persistent cough or shortness of breath (pneumology).
  • Persistent developmental disorders or behavioral problems (social pediatrics).

Telemedicine as a modern relief: The pediatrician online appointment

Modern telemedicine offers an efficient and convenient way of accessing medical advice without parents and child having to leave the house. This is particularly valuable for minor but urgent concerns or when the doctor’s surgery is already closed.

With an online pediatrician appointment via TeleClinic you can:

  • Clarify symptoms quickly: In the case of known or mild infections (e.g. mild skin rash, mild cold).
  • Make prescription requests: For prescriptions* or necessary medication according to medical history.
  • receive advice: On topics such as vaccination issues, nutrition or general concerns about the child’s development.

Important note on the children’s health certificate

If your child is ill and you have to stay at home to care for them, you may need a certificate to receive child sickness benefit(child sickness certificate). At TeleClinic, you can request this certificate at your doctor’s discretion during telemedical consultation hours*. The certificate is issued digitally if the child does not have severe symptoms and a sick note is medically justifiable based on a video history. The treating doctors decide on an individual basis.

The option of making an online appointment with a pediatrician significantly reduces the workload for parents and practices. It shortens waiting times and avoids the risk of infection in waiting rooms if a direct examination is not absolutely necessary.

The pediatrician emergency service: When it’s really urgent

Acute illnesses do not adhere to consultation hours. For urgent but not life-threatening cases, the on-call service is available. You can reach them nationwide by calling 116117.

The pediatric emergency service is the right place to go if:

  • Your child has a high fever that is difficult to bring down, outside office hours.
  • Acute pain (e.g. severe earache) may occur.
  • symptoms occur that require immediate treatment but do not pose a vital threat.

In real emergencies such as unconsciousness, serious accidents, prolonged seizures or acute shortness of breath, please call the emergency services immediately on 112.

Conclusion: The role of the pediatrician in a digital world

The pediatrician remains the central point of contact for comprehensive child health care. However, modern solutions such as TeleClinic make medical care more flexible, accessible and faster in situations that do not require a physical examination.

Both the tried-and-tested on-site practice and the digital consultation hours serve the same goal: the best possible care for your child. We recommend that you request a medical consultation at an early stage if you are unsure or have acute symptoms. Don’t hesitate to contact the experts in pediatrics via our platform to get answers and help quickly and easily.

Sources

  • German Society for Pediatrics and Adolescent Medicine (DGKJ) – Recommendations for children’s health.
  • Kassenärztliche Bundesvereinigung (KBV) – Regulations on video consultations and pediatric sick bills.
  • Federal Ministry of Health (BMG) – Information on telephone and telemedical sick notes.
Author Celina von der Linden. Smiling woman from the TeleClinic team.
From medical editor:
Celina von dert Linden

This TeleClinic guide has been written by our medical editors in accordance with the highest scientific standards. The articles are intended to provide you with initial information on various topics and cannot replace a medical diagnosis. Experienced doctors will be happy to provide you with further advice in an online consultation.

Table of contents

Your health is in good hands

Costs covered by all staturory health insurances and insurance companies

Legally valid
Child sick note

Electronic prescriptions via the electronic health card or
eRezept app

Frequent treatments

Request a doctor’s appointment, prescription, and sick note in just a few clicks via the app. Issuance is at the doctor’s discretion via video consultation.

Welcome at TeleClinic

Consultation with a doctor, prescription (including health insurance prescription, private prescription, referral prescription) and sick note in minutes via app.

Are you a doctor?
To login

Frequent treatments

Request a doctor’s appointment, prescription, and sick note in just a few clicks via the app. Issuance is at the doctor’s discretion via video consultation.

Welcome at TeleClinic

Consultation with a doctor, prescription (including health insurance prescription, private prescription, referral prescription) and sick note in minutes via app.

Are you a doctor?
To login

Do you live in Bavaria?